Shipping and Returns Policy
* There are no refunds, only exchanges.
* Please inspect all merchandise upon delivery to ensure that it is in satisfactory condition. If for any reason you are unsatisfied with your online order, BITCHSTIX will accept items for exchange within 15 days of purchase.
* Items must be returned in its original packaging.
* Sale items are non-returnable.
* Exchanges will be subject to shipping charges. Please allow three weeks for the processing of your exchange once we receive it.
* Once your exchange is processed, you will receive a credit notification by email.
* We cannot refund shipping or handling charges on exchanged items.
*Please send exchange items through an insured courier (Fedex, UPS, USPS Parcel Post). BITCHSTIX is not responsible for packages that are lost, stolen or mishandles. Items bought in stores may not be returned to BITCHSTIX.com as items bought on line may not be returned at stores carrying BITCHSTIX products.
To exchange an item, please follow these simple steps:
- Send us an email at firstname.lastname@example.org to receive a return authorization
- Once the email has received and the return has been authorized, pack and securely seal the merchandise in its original packaging and send the package to the following address:
Att. Exchange Order
2070 E 54th Street Unit#2
Indianapolis IN 46220